Refund Policy
At Digital Service Provider LLC, we work hard to deliver high-quality web development services that meet your needs. This Refund Policy explains when you may or may not be eligible for a refund.
1. Service-Based Policy
Since our services are custom and digital, refunds are generally not available once work has started or been delivered. However, we will always do our best to resolve any issues.
2. When Refunds May Be Considered
You may request a refund only if:
You cancel the project before we start any work.
We are unable to deliver the service as agreed in the project scope.
There is a major issue from our side that we cannot fix.
All refund requests must be made within 3 days of your purchase or deposit.
3. Non-Refundable Situations
We cannot offer refunds if:
Work has already started or been completed.
You change your mind after we begin the project.
Delays are caused by missing information or late responses from your side.
4. How to Request a Refund
To request a refund, please contact us with:
Your full name
The project or service details
The reason for your refund request
We will review your request and respond within 3-5 business days.
5. Final Decision
All refunds are given at the sole discretion of Digital Service Provider LLC. If approved, refunds will be processed to your original payment method within 7 business days.